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OfficePoolPro.app Trust Services & Data Protection Statement

Last updated: January 2026

OfficePoolPro.app is designed as a real-time fan engagement and pool management platform for venues, organizations, and individual users. We take the protection, reliability, and responsible handling of data seriously.

This page summarizes how OfficePoolPro.app aligns with the AICPA Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy.

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1. Security

Objective: Protect the system against unauthorized access, misuse, and data leaks.

OfficePoolPro.app implements administrative, technical, and operational safeguards designed to protect user data and system resources, including:

• Secure authentication for administrators and users

• Encrypted connections (HTTPS/TLS) for data in transit

• Role-based access controls for management features

• Separation between application services and backend infrastructure

• Monitoring for abnormal activity and service errors

• Regular updates to dependencies and platform components

Access to production systems is limited to authorized personnel only. Credentials and secrets are stored securely and are not embedded directly in client applications.

While no internet service can guarantee absolute security, OfficePoolPro.app follows industry-standard practices to reduce risk and respond quickly to potential incidents.

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2. Availability

Objective: Ensure the system is available when customers need it.

OfficePoolPro.app is operated as a cloud-hosted service with the goal of providing reliable access during live events and throughout the season.

Availability practices include:

• Cloud-based hosting with redundancy

• Continuous monitoring of application health

• Automated deployments and rollback capability

• Routine backups of critical configuration and application data

Because OfficePoolPro.app is often used during live sporting events, special attention is given to uptime, responsiveness, and recovery from unexpected failures.

Planned maintenance is performed during low-usage periods whenever possible.

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3. Processing Integrity

Objective: Ensure the system processes data accurately, completely, and on time.

OfficePoolPro.app is designed to:

• Correctly record user selections and pool entries

• Accurately display game states, boards, and outcomes

• Process payouts or milestones (quarters, halftime, final) based on defined rules

• Update live views in a timely manner during events

To support processing integrity:

• Application logic is tested prior to deployment

• Input validation is applied to prevent malformed or incomplete data

• Errors are logged and reviewed

• Automated checks help ensure deployments do not introduce breaking changes

These controls help ensure that OfficePoolPro.app does what it is intended to do: fairly and transparently manage pools and fan engagement.

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4. Confidentiality

Objective: Protect information that is restricted to specific users or groups.

OfficePoolPro.app supports private pools, venue-specific boards, and restricted administrative views. Confidential information (such as private pool data or venue configurations) is protected through:

• Authentication and authorization controls

• Logical separation between organizations and pools

• Limited administrative access

• Encrypted communication channels

Only authorized users can access private boards or management features. Internal operational data is not shared externally except as required to operate the service.

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5. Privacy

Objective: Handle personal information responsibly and in accordance with our privacy notice.

OfficePoolPro.app may collect limited personal information such as:

• Name or display name

• Email address

• Basic account identifiers

• Usage data related to app functionality

Personal information is used solely to:

• Provide access to the service

• Operate pools and boards

• Communicate important service information

• Improve product performance and user experience

OfficePoolPro.app does not sell personal data.

We aim to follow generally accepted privacy principles, including:

• Data minimization (collecting only what is needed)

• Purpose limitation

• Reasonable retention periods

• Secure handling of personal information

Users may request access to, correction of, or deletion of their personal information by contacting support.

A full Privacy Policy is available on this site and applies specifically to OfficePoolPro.app.

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Scope

This Trust Services Statement applies to:

• OfficePoolPro.app

• Related support services hosted by ITM Business / OfficePoolPro.app LLC

• Supporting infrastructure used to operate the application

Third-party services (such as hosting providers or analytics tools) are selected based on their security and reliability practices.

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Contact

For questions related to security, privacy, or this Trust Services Statement, please contact:

Support Team

OfficePoolPro.app LLC (An ITM Business)

Email: support@greenspacemen.com